Hello!

I'm Basudev Gorai



An IT Engineer

YouTube My works

Name: Basudev Gorai

Job Role: IT Engineering

Experience: 1 Year in Customer Service Executive

Address: Bolpur, India

Skills

JAVA 70%
PYTHON 85%
NETWORKING 90%
HTML, CSS, JAVA SCRIPT 85%
PHOTOSHOP, PREMIERE PRO 80%

About

About Me

👋 Hi, I'm @basudevgorai, a passionate IT engineer currently pursuing my BTech in Information Technology. As a fresher, I've already delved into numerous projects spanning Java, Python, CSS, HTML, and more. I love exploring the depths of programming and technology, constantly seeking new challenges to expand my skills. Apart from coding, I also manage my YouTube channel where I share tutorials, project demos, and insights into the world of IT. Connect with me to explore the exciting world of technology together!.

  • Profile: IT & CST
  • Education: BTech & Diploma
  • Language: English, Hindi, Bengali
  • BI Tools: Microsoft Power BI, Looker & Tableau
  • Other Skills: Cloud, Word, Excel, Git, Photoshop, Premiere Pro, Google Analytics & SEO
  • Interest: Creating Videos, Website Making, Teaching

0 +   Projects completed

LinkedIn

Resume

Resume

BTech Computer Science Engineering student in 3rd year, eager to launch IT career. Seeking hands-on experience and mentorship in network design, server administration, and emerging technologies. Dedicated to contributing to a dynamic IT team's success.

Experience


2022-2023

customer sales executive

Fusion

OYO IBD, OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations.

  • Provided exceptional customer support for OYO hotel bookings, ensuring guest satisfaction and resolving inquiries promptly and courteously.
  • Managed reservations, addressed guest concerns, and facilitated smooth check-in and check-out experiences to uphold OYO's service standards.
  • Collaborated with cross-functional teams to coordinate guest requests, maintain room availability, and optimize occupancy rates for revenue generation.

2023

customer supprot executive

Tech Mahindra (Flipkart)

The Flipkart Group is one of India's leading digital commerce entities and includes group companies Flipkart, Myntra, Flipkart Wholesale, Flipkart Health+ and Cleartrip..

  • Delivered top-tier customer support services for Flipkart customers during a 6-month tenure at Tech Mahindra.
  • Handled a wide range of inquiries, including order tracking, product information, and issue resolution, ensuring customer satisfaction and loyalty.
  • Utilized effective communication and problem-solving skills to address customer concerns promptly, contributing to enhanced brand reputation and customer retention for Flipkart.



Education


2019-2022

Diploma in Computer Science & Technology

Murarai Govt Polytechnic

Grade: First class distinction.

2017-2019

Higher Secondary School with Science

Bolpur High School

Grade: First class distinction.

Download CV

Projects

Projects

Below are the sample projects on Python.

Digital Ganesh ji using Python

Celebrate Ganesh Chaturthi with Python animation. This dynamic tribute merges tradition and technology, featuring Lord Ganesha and traditional decorations in a vibrant display.

Small Scientific Calculator using python

I created a simple yet functional calculator using Python and the Tkinter library, featuring a graphical user interface for basic arithmetic operations.

Apna Digital Clock using Python

I developed a digital clock using Python and Tkinter, featuring a dynamic real-time display with a user-friendly interface.


Making a Snake game using Python

I developed a classic Snake game using Python and Pygame, featuring smooth controls, real-time gameplay, and dynamic fruit spawning.

More projects on Github

I love to create Websites & solving new problems


GitHub

Contact

Contact Me

Below are the details to reach out to me!

Address

Bolpur, India

Contact Number

+91 8537086882

Email Address

542001basudevgorai@gmail.com

Download Resume

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